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Rank 04 Low-cost airline Published July 2026

Fails 03tasks

easyJet

Primary taskEnter the change-flight or online check-in flow from Manage Booking

The journey ended before the task completed.

Layer-1 scan
Not scanned
Principal barrier
Discoverability
Measured tasks
3

Measured journey

Enter the change-flight or online check-in flow from Manage Booking

Failed
  1. Open easyjet.com
  2. Read body
  3. Access blocked: easyjet.com returns 403 "Access Denied" error with server-side blocking (Akamai edge server reference #18.83f23517.1783645513.32c2c327). Cannot reach the Manage Booking section.
2 verified landmarks Journey ended at discoverability

Evidence at the break

Access blocked: easyjet.com returns 403 "Access Denied" error with server-side blocking (Akamai edge server reference #18.83f23517.1783645513.32c2c327). Cannot reach the Manage Booking section.

No screenshot was captured. The run trace remains the primary evidence for this journey.
  1. Access blocked: easyjet.com returns 403 "Access Denied" error with server-side blocking (Akamai edge server reference #18.83f23517.1783645513.32c2c327). Cannot reach the Manage Booking section.

Journey trace

  1. 01 Open easyjet.com Verified
  2. 02 Read body Verified
  3. 03 Access blocked: easyjet.com returns 403 "Access Denied" error with server-side blocking (Akamai edge server reference #18.83f23517.1783645513.32c2c327). Cannot reach the Manage Booking section. Stopped

What worked

  • Open easyjet.com
  • Read body

Where the journey ended

  • Access blocked: easyjet.com returns 403 "Access Denied" error with server-side blocking (Akamai edge server reference #18.83f23517.1783645513.32c2c327). Cannot reach the Manage Booking section.

Measured journey 2

Find the lowest fare for a route and what the cheapest bundle excludes

Failed
  1. Open easyjet.com
  2. Open easyjet.com
  3. Read the page
  4. The site www.easyjet.com is blocking access with a 403 "Access Denied" error. The server is refusing connections, likely due to bot detection or IP restrictions. Cannot complete the task.
3 verified landmarks Journey ended at discoverability

Evidence at the break

The site www.easyjet.com is blocking access with a 403 "Access Denied" error. The server is refusing connections, likely due to bot detection or IP restrictions. Cannot complete the task.

No screenshot was captured. The run trace remains the primary evidence for this journey.
  1. The site www.easyjet.com is blocking access with a 403 "Access Denied" error. The server is refusing connections, likely due to bot detection or IP restrictions. Cannot complete the task.

Journey trace

  1. 01 Open easyjet.com Verified
  2. 02 Open easyjet.com Verified
  3. 03 Read the page Verified
  4. 04 The site www.easyjet.com is blocking access with a 403 "Access Denied" error. The server is refusing connections, likely due to bot detection or IP restrictions. Cannot complete the task. Stopped

What worked

  • Open easyjet.com
  • Read the page

Where the journey ended

  • The site www.easyjet.com is blocking access with a 403 "Access Denied" error. The server is refusing connections, likely due to bot detection or IP restrictions. Cannot complete the task.

Measured journey 3

Read the order summary total at the review step before payment

Failed
  1. Open easyjet.com
  2. Read the page
  3. Open easyjet.com
  4. Read body
  5. locator.click: Timeout 15000ms exceeded.
2 verified landmarks Journey ended at discoverability

Evidence at the break

The easyjet.com website is blocking access with a 403 Access Denied error. After initial successful navigation to the homepage where I could see the flight search interface, subsequent navigation attempts are being blocked by the server with "Access Denied" messages. This appears to be a rate-limiting or security block preventing further access to the site.

No screenshot was captured. The run trace remains the primary evidence for this journey.
  1. locator.click: Timeout 15000ms exceeded.
  2. The easyjet.com website is blocking access with a 403 Access Denied error. After initial successful navigation to the homepage where I could see the flight search interface, subsequent navigation attempts are being blocked by the server with "Access Denied" messages. This appears to be a rate-limiting or security block preventing further access to the site.

Journey trace

  1. 01 Open easyjet.com Verified
  2. 04 Read body Verified
  3. 05 locator.click: Timeout 15000ms exceeded. Stopped
Show all 23 run steps
  1. 01 Open easyjet.com Verified
  2. 02 Read the page Verified
  3. 03 Open easyjet.com Verified
  4. 04 Read body Verified
  5. 05 locator.click: Timeout 15000ms exceeded. Stopped
  6. 06 locator.click: Timeout 15000ms exceeded. Stopped
  7. 07 locator.click: Timeout 15000ms exceeded. Stopped
  8. 08 locator.click: Timeout 15000ms exceeded. Stopped
  9. 09 Read form, .search-form, [class*="search"], .flight-search Verified
  10. 10 locator.click: Timeout 15000ms exceeded. Stopped
  11. 11 locator.click: Timeout 15000ms exceeded. Stopped
  12. 12 Open easyjet.com Verified
  13. 13 Call webmcp tool Verified
  14. 14 Read the page Verified
  15. 15 Open easyjet.com Verified
  16. 16 Open easyjet.com Verified
  17. 17 Wait Verified
  18. 18 Open easyjet.com Verified
  19. 19 Open easyjet.com Verified
  20. 20 Wait Verified
  21. 21 Open easyjet.com Verified
  22. 22 Open easyjet.com Verified
  23. 23 The easyjet.com website is blocking access with a 403 Access Denied error. After initial successful navigation to the homepage where I could see the flight search interface, subsequent navigation attempts are being blocked by the server with "Access Denied" messages. This appears to be a rate-limiting or security block preventing further access to the site. Stopped

What worked

  • Open easyjet.com
  • Read body

Where the journey ended

  • locator.click: Timeout 15000ms exceeded.
  • The easyjet.com website is blocking access with a 403 Access Denied error. After initial successful navigation to the homepage where I could see the flight search interface, subsequent navigation attempts are being blocked by the server with "Access Denied" messages. This appears to be a rate-limiting or security block preventing further access to the site.