The Last Mile Index
Who completes the task—and where the journey ends.
Airline sites ranked by verified browser-agent task completion. Gated access is reported separately, never counted as failure.
Read the methodology- Measured airlines
- 7
- Task families
- 3
- Gated tasks
- 3
Outcome definitions
- Completes
- All measurable tasks completed, with enough evidence to grade.
- Struggles
- Some tasks completed, or the evidence set is still thin.
- Fails
- No measurable task reached a verified completion.
- Gated
- Access was blocked; these tasks are excluded from scoring.
Airline ranking
7 measured airlines · verified browser-agent runs
Published July 2026
Showing all 7 measured airlines.
| Rank | Airline | Outcome | Tasks completed | Gated | Layer-1 scan | Principal barrier | Evidence |
|---|---|---|---|---|---|---|---|
| 01 | Riyadh Air Premium | Struggles | 1 of 1 | 1 gated | Not scanned | None observed | |
| 02 | airBaltic Regional | Fails | 0 of 1 | None | L1 | Task completion | |
| 03 | Delta Premium | Fails | 0 of 2 | 1 gated | L0 | Task completion | |
| 04 | easyJet Low-cost | Fails | 0 of 3 | None | Not scanned | Discoverability | |
| 05 | Emirates Premium | Fails | 0 of 2 | 1 gated | Not scanned | Input affordances | |
| 06 | Lufthansa Premium | Fails | 0 of 1 | None | L1 | Input affordances | |
| 07 | Qatar Airways Premium | Fails | 0 of 1 | None | Not scanned | Input affordances |
No measured airlines are published in this segment yet.