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Rank 06 Premium airline Published July 2026

Fails 01tasks

Lufthansa

Primary taskFind the lowest fare for a route and what the cheapest bundle excludes

The journey ended before the task completed.

Layer-1 scan
L1 · Basic Web Presence
Principal barrier
Input affordances
Measured tasks
1

Measured journey

Find the lowest fare for a route and what the cheapest bundle excludes

Failed
  1. Open lufthansa.com
  2. To (destination field)
  3. cookie-consent overlay intercepts pointer events
  4. Destination autocomplete never surfaced a selectable airport; login-flag-modal blocked Find flights; no fare, no error
2 verified landmarks Journey ended at input affordances

Evidence at the break

Could not complete a fare search: the destination autocomplete never surfaced a selectable airport on programmatic input, the departure-date calendar was unreachable, and after the cookie banner a 'login-flag-modal' overlay intercepted every click on 'Find flights'. No fare returned and no error shown — a silent dead-end. Live-confirmed 2026-06-18.

  1. cookie-consent overlay intercepts pointer events
  2. login-flag-modal overlay intercepts pointer events — click blocked

Journey trace

  1. 01 Open lufthansa.com Verified
  2. 02 To (destination field) Verified
  3. 03 cookie-consent overlay intercepts pointer events Stopped
  4. 06 Destination autocomplete never surfaced a selectable airport; login-flag-modal blocked Find flights; no fare, no error Stopped
Show all 6 run steps
  1. 01 Open lufthansa.com Verified
  2. 02 To (destination field) Verified
  3. 03 cookie-consent overlay intercepts pointer events Stopped
  4. 04 Accept all (cookie banner) Verified
  5. 05 login-flag-modal overlay intercepts pointer events — click blocked Stopped
  6. 06 Destination autocomplete never surfaced a selectable airport; login-flag-modal blocked Find flights; no fare, no error Stopped

What worked

  • Open lufthansa.com
  • To (destination field)

Where the journey ended

  • cookie-consent overlay intercepts pointer events
  • login-flag-modal overlay intercepts pointer events — click blocked
  • Destination autocomplete never surfaced a selectable airport; login-flag-modal blocked Find flights; no fare, no error
Lufthansa · Find the lowest fare for a route and what the cheapest bundle excludes
Evidence captured during the Find the lowest fare for a route and what the cheapest bundle excludes browser-agent run for Lufthansa.